Terms of Service of the Trademeup Platform

Effective date: 22 August 2026, version 0.1 (draft)

1. Operator and Scope

1.1 The online platform trademeup.eu (the "Platform", "Trademeup") is operated by TTA Technologies, {{COMPANY_ADDRESS}}, registered with the Luxembourg Trade and Companies Register (RCS) under number {{RCS_NUMBER}}, VAT identification number {{VAT_NUMBER}} ("we", "us").

1.2 These Terms of Service ("Terms") govern the use of the Platform by registered and non-registered users. They apply to all purchase contracts initiated and concluded via the Platform for trading cards (Trading Card Game, "TCG"), sealed products, graded cards, bundles and accessories.

1.3 The following documents form an integral part of these Terms:

• the Fee Schedule (fees.md),
• the Buyer Protection Terms (escrow.md),
• the Withdrawal Notice including the model withdrawal form (withdrawal.md),
• the Counterfeit and Prohibited Items Policy (prohibited-items.md),
• the Exclusion and Sanctions Policy (sanctions.md),
• the Privacy Policy (privacy.md).

1.4 Deviating terms and conditions of users do not apply unless we expressly agree to them in writing.

2. Definitions

• User: any person using the Platform, whether as buyer or seller.
• Buyer: a user purchasing items via the Platform.
• Seller: a user offering items via the Platform. Sellers are either Private Sellers or Pro Sellers.
• Private Seller: a natural person not selling in the course of a trade, business or profession.
• Pro Seller: a verified business or commercially acting seller that has provided proof of business status and is identified on the Platform with a dedicated badge.
• Consumer: any natural person acting for purposes outside their trade, business or profession.
• Buyer Protection: the optional programme described in the Buyer Protection Terms, consisting of a delayed payout and refund rules. Buyer Protection is not an escrow account (see Section 10).
• Item Value: the purchase price of the items in an order, excluding shipping costs.

3. Role of Trademeup: Intermediary, No Own Trading

3.1 Trademeup operates an online marketplace and acts exclusively as an intermediary. The purchase contract for the items offered is concluded exclusively between the buyer and the respective seller. Trademeup does not become a party to the purchase contract, does not acquire the items and does not offer them in its own name.

3.2 Trademeup does not guarantee the accuracy or completeness of listings created by sellers, nor the performance of contracts concluded between users. The respective seller is liable for defects of the items sold in accordance with statutory law.

3.3 Payment processing is carried out exclusively by the payment service provider Stripe Payments Europe, Ltd. ("Stripe"). Trademeup does not itself hold any customer funds and does not provide payment services within the meaning of Directive (EU) 2015/2366 (PSD2). Details are set out in Section 8.

3.4 Displayed market prices, price histories, indices and trend badges are non-binding information only and do not constitute investment or pricing advice.

4. Registration and User Account

4.1 Use of the buying and selling functions requires registration of a user account. Registration is open to natural persons of full legal capacity aged 18 or over and to legal entities. Minors may not use the Platform.

4.2 The data requested during registration must be provided truthfully and completely and kept up to date. As a rule, only one account per person or company is permitted; exceptions require our consent.

4.3 Login credentials must be kept confidential. Users must inform us without undue delay if there are indications of misuse of their account.

4.4 There is no entitlement to registration. We may make registration subject to additional checks (e.g. e-mail or identity verification).

5. Admission and Obligations of Sellers

5.1 Before publishing their first listing, every seller (including every Private Seller) must: a) successfully complete identity verification via Stripe Identity, and b) fully complete the Stripe Connect onboarding (including the information and evidence required by Stripe and the registration of a payout account). Without both, no listings can be published.

5.2 Pro Sellers must additionally provide proof of business status (e.g. commercial register extract, business licence, VAT identification number). We review the evidence and, upon successful review, grant Pro status and the corresponding badge. Pro Sellers are traders; purchases from them are subject to consumer protection law, in particular the right of withdrawal (Section 12) and statutory warranty rights.

5.3 Sellers who sell on a lasting basis, on a significant scale or with the intention of making a profit may qualify as traders. Each seller is responsible for correctly declaring their status and for complying with their tax and trade law obligations. Where there are indications of trader status, we may require the seller to apply for Pro status and restrict listings until clarified.

5.4 Sellers undertake to: a) offer only items they own or are entitled to dispose of; b) describe items truthfully, completely and with an accurate condition (e.g. NM/EX/GD, grading details) and use their own photos showing the actual item where required by the Platform; c) comply with the Counterfeit and Prohibited Items Policy (prohibited-items.md); d) carefully package and dispatch accepted orders within the stated handling time; e) state prices as final prices including any applicable VAT.

5.5 Shipping costs are set by the seller (shipping methods and prices, where applicable by zone and weight). Shipping costs are displayed to the buyer before the order is placed. Orders with Buyer Protection require a shipping method with tracking (see Buyer Protection Terms).

5.6 Items not in stock: If the seller cannot deliver an ordered line item ("card not in stock"), the seller marks the item as missing. The line item is cancelled and the buyer is automatically refunded (pro rata); the remainder of the order is unaffected. If the seller cancels the entire order, the full amount is refunded. The miss rate is reflected in the seller rating.

6. Listings and Conclusion of Contract

6.1 A listing published by a seller constitutes a binding offer to conclude a purchase contract for that item, addressed to the buyer who first completes the checkout while the item is available.

6.2 The buyer places the order via the shopping cart; all costs (item value, shipping, Buyer Protection fee if selected) are displayed before the order is placed. By clicking the order button with obligation to pay, the buyer accepts the offers of the respective sellers; the purchase contract is concluded directly between the buyer and the respective seller. If the cart contains items from several sellers, several purchase contracts are concluded accordingly.

6.3 The buyer receives an order confirmation. The contract text (order data and applicable terms) is stored and can be accessed in the user account.

6.4 The contract languages are the languages available on the Platform (German, English, French, Portuguese, Italian, Dutch).

7. Prices

7.1 All prices displayed on the Platform are final prices in euros including any applicable VAT, plus the shipping costs set by the seller and, where selected by the buyer, the Buyer Protection fee.

7.2 Purchases from Private Sellers are generally not subject to VAT on the purchase price; invoices showing VAT are issued only by Pro Sellers, where required by law.

8. Payment Processing via Stripe

8.1 All payments on the Platform are processed exclusively by Stripe Payments Europe, Ltd. and affiliated Stripe entities. Sellers conclude their own agreement with Stripe as part of the Stripe Connect onboarding (including the Stripe Connected Account Agreement); buyers pay to Stripe as payment service provider.

8.2 Trademeup never takes custody of customer funds. Payouts to sellers are made by Stripe to the payout account registered during onboarding, either immediately (without Buyer Protection) or with a delay in accordance with the Buyer Protection Terms (with Buyer Protection).

8.3 Available payment methods (e.g. card, Apple Pay, Google Pay and, where offered, further local payment methods) are displayed at checkout. Balance (Section 13) can be combined with other payment methods.

8.4 Refunds are generally made to the payment method originally used; where balance was used, to the balance.

9. Fees

9.1 Registration, listing and buying are free of charge unless otherwise stated in the Fee Schedule.

9.2 The seller pays a sales commission of 3% of the item value (identical for Private and Pro Sellers). The buyer may select the optional Buyer Protection at checkout; the fee is +7 % of the item value for Private Sellers and +5 % for Pro Sellers, and is borne by the buyer.

9.3 The seller receives an invoice for the commission including Luxembourg VAT. For Pro Sellers established in another EU member state with a valid VAT identification number, the reverse charge mechanism applies (liability for VAT shifts to the recipient); the invoice contains the corresponding note.

9.4 Details, calculation examples and any further charges are set out in the Fee Schedule (fees.md).

10. Buyer Protection (Delayed Payout)

10.1 The optional Buyer Protection is a programme consisting of a delayed payout via the payment service provider Stripe plus refund rules. It is not an escrow account and does not involve any holding of funds by Trademeup; until payout, the funds are held by the payment service provider.

10.2 The Buyer Protection Terms (escrow.md) apply. Core rules:

• Buyer Protection only with tracked shipping;
• payout to the seller after the buyer confirms receipt;
• if no confirmation is given and no dispute is opened, automatic payout 14 days after the delivery date confirmed by tracking;
• the deadline is fixed, is displayed to the buyer, and disputes must be opened before it expires, not retroactively.

10.3 Without Buyer Protection, the payout to the seller is immediate; in case of problems, Trademeup merely mediates between the parties without any money-back guarantee.

11. Shipping, Risk, Receipt

11.1 The seller ships to the delivery address provided by the buyer. For consumer purchases from Pro Sellers, the risk of accidental loss passes to the buyer only upon delivery; otherwise, statutory rules apply.

11.2 The buyer shall inspect the shipment promptly after receipt and confirm receipt in their account or, in case of problems, open a dispute (for Buyer Protection orders, mandatorily before the displayed deadline expires).

12. Right of Withdrawal

12.1 Consumers have a statutory 14-day right of withdrawal for purchases from Pro Sellers. The Withdrawal Notice including the model withdrawal form (withdrawal.md) applies. The withdrawal must be declared to the respective Pro Seller; the Platform provides functions for this purpose.

12.2 Purchases from Private Sellers are not subject to a statutory right of withdrawal. Such listings are marked accordingly on the Platform.

13. Balance and Gift Cards

13.1 A platform balance ("Balance") arises exclusively from redeemed gift cards, credits and refunds. Sales proceeds are not held as balance; they are paid out via Stripe to the seller's payout account.

13.2 Balance can be used for payment at checkout and combined with other payment methods. Balance cannot be paid out in money, except where mandatory law provides otherwise or where a payment transaction is refunded to the original payment method. Balance does not bear interest and is not transferable unless the Platform provides a transfer function.

13.3 Gift cards can be purchased via the Platform and sent to other users. Redemption credits the Balance. Gift cards are valid for 3 years from issuance; thereafter they expire to the extent permitted by law. (Review point for legal counsel: compatibility of the expiry period with Luxembourg limitation and consumer protection rules.) Purchasing gift cards with Balance and the commercial resale of gift cards are not permitted.

14. Reviews

14.1 Buyers may rate sellers after completed purchases. Reviews must be truthful and objective and must not contain unlawful content.

14.2 We ensure and disclose that reviews can only be submitted by users who actually purchased the item via the Platform. We may remove reviews that violate these Terms or the law; the Sanctions Policy (sanctions.md) applies accordingly.

15. Prohibited Items and Content

15.1 Only items within the TCG scope (cards, sealed products, graded cards, bundles, accessories) may be offered. The Counterfeit and Prohibited Items Policy (prohibited-items.md) forms part of these Terms.

15.2 Counterfeits are subject to zero tolerance: immediate removal of the listing and, in case of intent, permanent suspension; pending payouts may be withheld until the matter is clarified. Details are set out in the Sanctions Policy (sanctions.md).

16. Notice Mechanisms, Measures, Internal Complaints (DSA)

16.1 The Platform provides a reporting system through which users and third parties can report listings, content and users (e.g. counterfeit, prohibited item, illegal content).

16.2 Where we take measures against content or accounts (notice, warning, restriction, suspension, removal), the affected user receives a statement of reasons. An internal complaint-handling system is available against such measures. Details, escalation levels and the contact point are set out in the Sanctions Policy (sanctions.md).

16.3 Our single point of contact under Regulation (EU) 2022/2065 (Digital Services Act) is stated in the Legal Notice (imprint.md).

17. Disputes Between Users

17.1 For problems with an order, the Platform provides a dispute system (dispute per order or line item, communication and evidence uploads, response deadlines, decision).

17.2 For orders with Buyer Protection, a refund may be made from the amount not yet paid out, in accordance with the Buyer Protection Terms. For orders without Buyer Protection, we mediate between the parties; there is no money-back guarantee.

17.3 Users' statutory rights against their respective contractual partner (in particular warranty rights against sellers) remain unaffected by the dispute system.

18. Liability of Trademeup

18.1 We are liable without limitation for intent and gross negligence and for damage resulting from injury to life, body or health.

18.2 In cases of slight negligence, we are liable only for the breach of essential contractual obligations (obligations whose fulfilment is a prerequisite for the proper performance of the contract and on whose observance the user may regularly rely), limited to the foreseeable damage typical for this type of contract.

18.3 We are not liable for the performance of purchase contracts concluded between users, for the characteristics of the items offered or for the conduct of users. Mandatory statutory liability (including under product liability law) remains unaffected.

18.4 We do not owe uninterrupted availability of the Platform. Maintenance and further development may lead to temporary restrictions.

19. Term and Termination of the User Agreement

19.1 The user agreement runs for an indefinite period. The user may terminate it at any time without notice (account deletion), provided no open orders, disputes or claims exist; statutory retention obligations remain unaffected.

19.2 We may terminate the user agreement with 30 days' notice in text form. The right to suspend accounts and to terminate for good cause in accordance with the Sanctions Policy (sanctions.md) remains unaffected.

20. Amendments to these Terms

20.1 We may amend these Terms with effect for the future where necessary for valid reasons (e.g. changes in law or case law, new features) and where the amendment does not unreasonably disadvantage the user.

20.2 Amendments will be notified to the user in text form at least 30 days before they take effect. If the user does not object before the effective date or continues to actively use the Platform thereafter, the amended Terms are deemed accepted; we will specifically point this out in the notification. Amendments to essential obligations of the user require active consent. For Pro Sellers, Regulation (EU) 2019/1150 (P2B Regulation) applies in addition, in particular its notice periods.

20.3 The current and previous versions of these Terms are retained with version number and date; user consent is documented per version.

21. Final Provisions

21.1 The law of the Grand Duchy of Luxembourg applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If the user is a consumer, the protection afforded by mandatory provisions of the law of the state of their habitual residence remains unaffected.

21.2 For actions against consumers, the statutory place of jurisdiction applies. If the user is a merchant or trader, the exclusive place of jurisdiction is Luxembourg City.

21.3 The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. (Review point: the ODR platform is being discontinued in 2025/2026; adapt this notice to the current legal situation before publication.) We are neither obliged nor, as a rule, willing to participate in dispute resolution proceedings before a consumer arbitration board; in Luxembourg, the Service national du Médiateur de la consommation is competent (www.mediateurconsommation.lu).

21.4 Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions remains unaffected. The statutory provision applies in place of the invalid provision.

---

Contact: TTA Technologies, {{COMPANY_ADDRESS}}, e-mail: [email protected]

Gift card validity and expiry. Gift cards are valid for three (3) years from the date of purchase. The expiry date is shown in the account. We notify the holder by email 90 days and again 14 days before expiry, stating the remaining amount. Any balance not redeemed by the expiry date lapses. Balance originating from refunds or credits does not expire.