International Shipping, Customs and Import Charges

Effective date: 23 August 2026, version 1.0 (draft)

This document forms an integral part of the Terms of Service. It applies whenever an order crosses a customs border, in particular between the European Union and the United States of America.

1. Who is the seller, and who is the importer

1.1 Trademeup operates the marketplace. The contract of sale is concluded between the buyer and the seller. Trademeup does not sell the items itself.

1.2 For consignments imported into the European Union with an intrinsic value of up to 150 EUR that are facilitated through the Platform, Trademeup is deemed by law to have received and supplied the goods for value added tax purposes (Article 14a of Council Directive 2006/112/EC). In that case Trademeup collects the import VAT at checkout and accounts for it. This deeming is mandatory and is not a choice made by the seller or by the buyer.

1.3 Above 150 EUR, and for consignments imported into countries other than the European Union, the seller remains the supplier and the buyer is, unless expressly stated otherwise in the offer, the importer of record.

2. Customs is the seller's responsibility

2.0 Customs duties, import charges and customs formalities for a cross-border order are the responsibility of the seller, who sets them in their customs settings on the Platform. The seller determines, per destination, the delivery term and any surcharges they charge for the crossing, and is responsible for the customs declaration itself, in particular the description of the goods, the tariff classification and the country of origin. Trademeup does not import the goods, does not own them and does not calculate anyone's duty; it displays what the seller has stated and settles it with the payment.

2.0.1 Two things follow from law and are not affected by the above, and no provision of these terms is to be read otherwise:

• The Platform's duty to inform the buyer before purchase remains with the Platform. Where additional charges are not disclosed before the consumer is bound, the consumer does not bear them. The display of expected import costs described in this section is therefore not optional and is the basis on which the allocation of costs in 2.0 operates.
• Where value added tax on an import into the European Union is by law owed by the operator of the electronic interface, that liability cannot be transferred to the seller by contract. For consignments with an intrinsic value of up to 150 EUR facilitated through the Platform, Trademeup accounts for the import VAT as deemed supplier (see section 1.2).

2.0.2 Surcharges set by the seller are shown to the buyer individually before the order is placed, are charged in the order as a separate item, appear as separate lines on the receipt, and are paid out to the seller in full. No sales commission is charged on them.

2a. Delivery terms: who pays duty and import taxes

2.1 Every cross-border offer states one of the following delivery terms before the order is placed:

• All charges included (DDP): customs duty, import taxes and the clearance fee are included in the price shown at checkout. Nothing further is due on delivery.
• Charges on delivery (DAP): the buyer is the importer. Customs duty, import taxes and the delivering carrier's clearance fee are charged to the buyer on delivery, in addition to the price shown at checkout.

2.2 Where charges are payable on delivery, the Platform displays an estimate of those charges before the order is placed, broken down into customs duty, import tax and carrier clearance fee, together with the sources the estimate is based on.

2.3 The estimate is an estimate. The amount actually charged is determined by the customs authority of the destination country and by the delivering carrier, not by Trademeup or by the seller. Duty rates, exemptions and thresholds changed several times in 2025 and 2026.

2.4 Where a component of the charges cannot be estimated from a published source, the Platform says so rather than displaying a figure. In that case the statutory notice applies: additional charges may be payable on delivery.

2.5 If the buyer refuses to accept a consignment or fails to pay the import charges, the consignment is returned or destroyed by the carrier. The cost of the return and any charges already incurred are borne by the party that, under the stated delivery term, was responsible for the import.

3. Customs declarations

3.1 Every cross-border consignment carries a customs declaration (CN22 or CN23, or the equivalent electronic data set). Electronic advance data is mandatory for both Luxembourg and the United States.

3.2 The Platform generates the following declaration data: a specific description of the goods, the quantity, the net weight, the value and currency, the six digit Harmonized System tariff code and, where the catalogue holds it, the country of origin of the goods. Trading cards, whether loose, sealed or graded, are classified under Harmonized System subheading 9504.40 ("playing cards").

3.3 The seller is responsible for the accuracy and completeness of the declaration data for the goods actually shipped, including any deviation from the order. Declaring a sale as a gift, or understating the value, is prohibited and is a ground for exclusion from the Platform.

3.4 The country of origin means the country in which the cards were manufactured, not the country the seller ships from. It determines the duty rate in both directions.

4. Right of withdrawal and returns across a border

4.1 Purchases from Pro Sellers by consumers resident in the European Union are subject to the statutory fourteen day right of withdrawal set out in the Withdrawal Notice. There is no exception for sealed products or for graded cards. The exception for sealed goods applies only where there is a genuine health protection or hygiene reason, which does not exist for trading cards.

4.2 There is no equivalent statutory right of withdrawal under United States federal law for purchases made online. For orders delivered to the United States, the buyer's right to cancel is the right granted by the seller's stated returns policy and by the Trademeup buyer protection programme, and nothing more.

4.3 Where the buyer withdraws, the buyer bears the direct cost of returning the goods, because this document informs the buyer of that fact. The direct cost is the actual cost of carriage. It does not include any administrative, handling or restocking fee.

4.4 The buyer is warned that the direct cost of returning a single card across the Atlantic by tracked and insured post regularly exceeds the value of the card.

4.5 A returned consignment must be declared as returned goods, referencing the original export. A consignment that is declared as a new commercial sale is charged duty and import tax a second time, and that cost is borne by the party that declared it incorrectly.

4.6 Relief from duty on returned goods requires that the goods are returned within three years and in the state in which they were exported. Cards that were graded, encapsulated or otherwise altered while abroad may not qualify.

5. Prohibited and restricted movements

5.1 Consignments to and from territories outside the customs territory of the destination country, and consignments to military or diplomatic addresses, may be subject to additional restrictions. The Platform indicates where a destination is not supported.

5.2 The seller is responsible for ensuring that the chosen carrier product may lawfully carry merchandise. Several international letter products may lawfully carry documents only, and a consignment of cards sent as such may be seized or destroyed. The Platform only offers shipping templates for products that allow goods.

6. Amendments

6.1 The rates, thresholds and procedures referred to in this document are set by legislation and by carriers and change without our involvement. We update this document and the estimates shown at checkout when we become aware of a change. The version and date at the top of this document indicate the state of our information.